We’ve rolled out Version 02.04.381 with key improvements focused on Maintenance workflows and Asset Management. This update makes it easier to track complaints end-to-end and maintain accurate operational status for assets—especially important for compliance-heavy environments.
1) New Complaint Assignment Detail Form
To improve accountability and follow-ups, we’ve implemented a Complaint Assignment Detail Form.
This helps teams record assignment information clearly and ensures complaints are tracked with proper ownership.
Benefits:
-
Better responsibility tracking
-
Cleaner complaint follow-up history
-
More structured complaint handling process
2) Asset Registration Enhanced with Operational Status Fields
Asset Registration now includes Asset Operational Status fields to support better asset lifecycle control:
-
Physical Status
-
Calibration Status
-
Condemnation Status
These fields help your team maintain clarity on an asset’s real-time condition and readiness for use.
Benefits:
-
Improved compliance & maintenance planning
-
Faster decision-making on asset usage
-
Better visibility of calibration and condemnation history
3) Asset Management Added in Import Utility
To reduce manual work and speed up setup, Asset Management has been added to the Import Utility.
You can now import asset records more efficiently and keep your data consistent across modules.
Benefits:
-
Faster onboarding of asset data
-
Less manual entry
-
Cleaner & structured asset records
4) Complaint Module Added in Maintenance (With ACL & Permissions)
We’ve introduced a dedicated Complaint module inside the Maintenance Module, including:
-
Create Complaint form
-
Complaint List for tracking and monitoring
-
Complaint module added in ACL & Permissions for role-based access
This means only authorized users can view/create/manage complaints as per your organization roles.
Benefits:
-
Centralized complaint tracking
-
Role-based access control for security
-
Improved maintenance workflow visibility
Need Help Enabling Permissions?
If you want help configuring roles and access for the Complaint module, share your role list (Admin/Operator/Engineer/etc.) and we’ll guide you with the best setup.