How to Improve Patient Care while Lowering Operational Expenses with help of SoftClinic GenX
October 18, 2022The healthcare industry is passing through a paradigm shift. The days of handwritten prescriptions and paper-based test reports are slowly fading away. Digitization is the new theme of the 21st-century healthcare sector worldwide.
Digital healthcare solutions not only bring comfort and convenience to the table for both doctors and patients, but it also solves several age-old issues the medical sector was rigged with previously. One of which is lowering operational expenses and making hospitals and clinics more profitable than ever before.
In this blog, we aim to showcase the issues with the Indian healthcare system and how it can be phased away with the implementation of SoftClinic GenX, a state-of-the-art hospital management software. Without further ado, let’s begin with the problems first.
Major Issues Faced by Indian Healthcare Sector
As per WHO, the Indian healthcare system is ranked 112 out of 191 countries worldwide. This survey by WHO is not far from reality as our medical services have a lot of room for improvement. Some of which can be solved by implementing modern digital health software.
Issue 1: Shortage of Healthcare Professionals
According to the Rural Health Statistics 2020-21 released by the Ministry of Health & Family Welfare, there’s a 7% shortage of doctors in government-run hospitals. The shortage extends to 57% for community healthcare centres.
Couple this shortage of doctors with India’s massive population, and we get the perfect recipe for neglected medical help to the poor. However, this can be solved with telemedicine software, where doctors can remotely treat and advise a lot more patients than with conventional methods.
Issue 2: Lack of Skills among healthcare workers
The medical sector is not all about doctors. Other workers such as nurses, receptionists, and record keepers play an important role in the smooth functioning of hospitals. However, in many hospitals, the knowledge gap and lack of people skills among these personnels are pretty evident.
Providing training to staff is one way of handling these issues. However, arranging training sessions for all staff can be a costly affair. Instead, taking back-end processes to a digital route is a cost-effective alternative that can also lower the dependency on human resources.
Issue 3: Communication Gap between Doctors & Patients
Due to the huge workload, doctors often spend much less time on individual patients than they ideally should have spent. It creates a communication gap between both the parties that can lead to wrong treatment.
However, digitization of the healthcare sector can eliminate this issue. With e-health software, all the communications between doctors and patients are documented and stored in clouds for future reference. So, there’s little chance of going wrong.
Issue 4: Long Waiting Time in Outpatient Clinics
Hospital outpatient clinics in India are notorious for long waiting periods. In a study published in IJCMPH, it was revealed that Indian government-run hospitals have an average waiting time of 20.3 minutes. In contrast, their privately-owned counterparts have 15.5 minutes of waiting time.
In order to decrease the waiting time, a free-flowing process flow must be implemented. And to achieve this, major private hospitals in India have already adopted hospital management software that takes care of tasks like patient registration, appointment scheduling, and bay management, among others.
Issue 5: Prescribing Errors due to Poor Handwriting
This is a long-standing problem in the healthcare industry around the world. Prescribing errors can lead to serious consequences. In India, this issue seems more present due to less time a doctor can dedicate to a single patient.
The most prudent solution to this serious problem is e-prescription software. With digital prescription solutions, doctors can never get it wrong. There’s no involvement of handwriting, and the prescription can be digitally stored or transferred to the pharmacy without hassle.
SoftClinic GenX – The Indigenous Solution to all Issues
SoftClinic GenX is an advanced digital healthtech platform that can do it all. It is developed by JVS Technologies Pvt Ltd, a renowned name in the Indian digital healthcare space. Before the introduction of GenX in 2021, SoftClinic had already served over 5 million patients in 45 countries.
SoftClinic GenX has three modules covering almost all tasks that can possibly arise in a hospital. Here’s how SoftClinic GenX takes patient convenience to the next level.
- Through the Patient Portal, anybody registered can check all the treatment details anytime, anywhere
- Softclinic’s Telemedicine platform provides seamless connectivity between doctors and patients irrespective of locations
- Patients don’t need to stand in a queue waiting for their turn to register themselves for treatment. It can be done with a few clicks and taps.
- With SoftClinic GenX, patients can schedule an appointment without any human intervention
- SoftClinic comes with an HR management system that automates all the staff activity tracking
All of these you get with a one-time purchase. There’s no monthly subscription attached to any of SoftClinic GenX’s service offerings. Now, if that’s not cost-effective, then we don’t know what is. SoftClinic GenX can reduce operating costs up to 10 times.
Conclusion
Digital healthcare solutions are here to stay. Almost 95% of US medical facilities are connected with some sort of e-health platform. Now it’s India’s turn to go digital in the healthcare space. So, if you’re a decision maker in any healthcare facility in India, it’s high time for you to consider healthtech adaptation.
SoftClinic GenX is a leader in providing digital SaaS solutions for hospitals, nursing homes, and clinics. We offer India’s first zero cost AI-powered digital prescription app that works like wonders. To know more about SoftClinic GenX, join our webinar and get in touch with us for a prosperous future.