How SoftClinic GenX Bridging the Gap Between Doctors and Patients
August 18, 2022India is plagued with a shortage of doctors. India’s current doctor to population ratio stands at 1:835, which is a far inferior number compared to first world countries. Due to the excessive workload of doctors, quality health checkup is also lacking in most cases.
The ever-increasing gap between doctors and patients is a real concern in the Indian healthcare industry. This is why the wealthiest Indians often go to the US or EU countries in search of better treatment. SoftClinic GenX, a next-gen health tech solution, is here to address this issue.
About SoftClinic GenX
SoftClinic GenX is a digital health platform that started its journey last year with the goal of bridging the gap between doctors and patients. It’s from the house of JVS Technologies Pvt Ltd, a pioneer in healthcare IT services in India. Started as a Cath Lab Software service in 2002, JVS Group has served more than 5 million patients in various capacities.
SoftClinic GenX is JVS’s latest offering. It is a state-of-the-art HMS Software solution that covers everything from patient admission to discharge. With SoftClinic GenX, medical facilities can be run in a streamlined manner.
The Offerings
SoftClinic GenX provides a one-stop solution for connecting patients with physicians. With a few taps on the smartphone, patients can get in touch with their doctors 24×7. Not only that, patients can access their medical records online by logging into the Patient Portal. Patients’ convenience is the USP of SoftClinic GenX.
SoftClinic GenX offers plenty of e-services about anything and everything related to the healthcare industry. The whole offerings are divided into three modules, i.e. Outpatient Module, Indoor Patient Module, and Other Module. Following is a list of services available on each module.
Outpatient Module
- Patient Registration
- Appointment Scheduling
- Doctor Workbench
- Nursing Work Bench
- EMR with CDSS
- Patient Portal
- Patient Mobile App
- Doctor Mobile App
Indoor Patient Module
- Admission, Transfer, and Discharge
- Bed Management
- Operation Theatre Management
- Procedure Scheduling
- Ward Management
- Laboratory Management
- Sourcing, Procurement, and Inventory Management
- Medical Records Management
Other Module
- Telemedicine
- Patient KIOSK
- Queue Management System
- Patient Relationship Management
- Budgeting & Financial Accounting
- Fixed Assets Management
- Human Resource Management
- Access & Security Management
How SoftClinic GenX is Connecting Patients with Doctors
SoftClinic GenX is a product of technology. Making such a revolutionary product wasn’t possible without the technological advancement we’ve achieved in the last couple of decades. Here’s how technology, in the form of SoftClinic GenX, makes the lives of patients easier by closing down the gap with doctors.
24×7 Access to Physician
SoftClinic GenX presents an all-day hotline for patients to connect with their doctors. It is a life-saver solution, particularly in case of a medical emergency. It helps doctors to attend to patient queries promptly and effectively.
There’s an online chat option available in the Patient Portal App where a patient can instantly convey his message to his physician. Who then can advise within the portal or get connected manually over the phone.
Information Availability
Everybody knows how tough it’s to catch hold of a decent medical practitioner when there’s really a need for one. In a country of billions, there’s always a scarcity of doctors. The real-time info about available doctors is hard to get.
But with SoftClinic GenX, patients get all the current information about doctors available in a particular medical institution. Along with that, patients can register their names for an upcoming appointment online without visiting the actual place for manual name entry.
The Convenience of Telemedicine
Since the COVID Pandemic began, the use of telemedicine has multiplied by 38 times. Now, patients can consult with doctors from the comfort of their couches. SoftClinic is a frontrunner in introducing telemedicine facilities in India.
Now with SoftClinic GenX, SoftClinic has upped its telemedicine game. The user interface is much more refined now, with zero lag during the conversation. This is one of the most vital factors in bridging the gap between doctors and patients.
Conclusion
Effective communication is the key to success in any field. And when it comes to medical communication, there should not be any boundaries. SoftClinic GenX has done a great job at bringing down the barriers of communication between healthcare providers and patients, thus enabling patients to reach out for services without running from pillar to post.